Privacy policy
Privacy Policy
Effective Date: 24/09/2025
Selora operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Selora is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services or otherwise communicate with us.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, address, shipping/billing address, phone number, email
- Financial Information: Payment details (processed securely via Shopify)
- Account Information: Username, password, preferences
- Transaction Information: Purchases, returns, cart activity
- Communications: Messages sent to our support team
- Device Information: IP address, browser type, device data
- Usage Information: How you interact with our website
2. How We Collect Your Information
We collect personal information from:
- Directly from you (when you make a purchase or contact us)
- Automatically through cookies and tracking technologies
- Service providers (such as Shopify and payment processors)
- Third-party partners
3. How We Use Your Information
We use your personal information to:
- Provide and improve our Services (process orders, manage accounts, shipping, returns)
- Personalize your experience (product recommendations, saved preferences)
- Marketing & advertising (emails, promotions, targeted ads)
- Security & fraud prevention
- Customer support & communication
- Legal compliance
4. Sharing Your Information
We may share your information with:
- Shopify and service providers (payments, shipping, analytics, IT support)
- Marketing partners for advertising purposes
- Affiliates or business partners
- Authorities or legal entities if required by law
- In business transfers (e.g., merger or sale)
5. Shopify & Third-Party Services
Our store is hosted by Shopify. Your data may be processed by Shopify and its partners to operate and improve the Services.
To learn more, visit Shopify’s Privacy Policy:
https://privacy.shopify.com/en
6. Third-Party Links
Our website may contain links to third-party websites. Selora is not responsible for their privacy practices. Please review their policies separately.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Data Security & Retention
We take reasonable steps to protect your personal information, but no method of transmission is 100% secure.
We retain your data only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request deletion
- Correct inaccurate data
- Request data portability
- Opt out of marketing communications
To exercise your rights, contact us at:
contact@selora.store
10. International Data Transfers
Your information may be transferred and processed outside your country. We use appropriate safeguards where required by law.
11. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us: